Section 2:
Operation of Sun Dial II

You may use any telephone to access Sun Dial II by calling the number given to you when you signed up. At sign up, you provided the phone number from which you usually call. That phone number is programmed into Sun Dial II so that it will recognize you when you call. It will greet you by name, and it will adapt to your personal preferences. If you choose to call using a different phone from the one on file, punch in your registered phone number when asked so that Sun Dial II will recognize you. If you permanently change the phone you plan to use to call Sun Dial II, give us a call so we can reset your number in the system.

Section 2.1
What's New in Sun Dial II

If you are already familiar with Sun Dial, then you will have no trouble using Sun Dial II. The basic design will seem very similar to an experienced user. Sun Dial II is a major advancement in technology however, so there are a number of improvements and enhancements. There are also a few things which are done differently. We will list these changes below, and they will be fully described in later sections of this guide.

Telephone: You can now use any telephone, including an old fashioned dial phone, to use Sun Dial II. You used to need a touch-tone phone.

Voice Commands: If you wish, you can now control Sun Dial II by simply speaking commands.

Synthetic Speech: The speech output has been greatly improved through use of AT and T Natural Voices. We've chosen Crystal as the voice of Sun Dial II.

Main Menu: The main menu has been updated to be more logical and easy to use.

Time & Date: You can now find out the time and date from within Sun Dial II.

Your ID: Sun Dial II now knows who you are when you call so it can provide you with personalized functions.

Resume Feature: Sun Dial II is now able to remember where you left off in your call so that if you wish to resume at that spot you can do so.

Bookmarks: Sun Dial II now allows you to bookmark particular pages so that you can return to them quickly and easily.

Favorites: Sun Dial II keeps your bookmarked pages in a list called Favorites so you can find often used pages quickly and easily.

Ending Your Call: To end your call you now use the * key instead of the # key, or just hang up the phone.

Section 2.2
The Main Menu

When you call Sun Dial II, you will hear a brief welcome message, and then Crystal will greet you by name and ask you to give a command. You can either say a command verbally, or press a key on the telephone keypad. If you aren't sure what to do, say "help" or press the 0 key to have the commands listed for you. These choices are as follows:

• Press 1 or say "audio programs" to listen to programs including the daily newspapers,shopping and grocery advertisements, and other special pre-recorded or live programs read by Sun Sounds volunteers.
  
  
• Press 2 or say "surf the web" if you would rather read newspapers from the World Wide Web, or visit many other information web sites which may be of use to you. You will be immediately taken to a web page from which you can select the web sites of many different newspapers both national and local and many additional choices. All of these materials will be read to you by Crystal.
  
  
• Once you get used to Sun Dial II, you may find there are web sites or programs you return to frequently. Sun Dial II will store these for you in a section called Favorites. To visit your saved list of favorites, press 3 or say "favorites".
  
  
• Sun Dial II always remembers where you left off on your last call, so if you get interrupted, call back and press 4 or say "resume," and Sun Dial II will pick up right where you left off.
  
  
• Press 5 or say "time" to find out the current time and date.
  
  
• Sun Sounds of Arizona maintains a comprehensive web page with lots of important information and tips for Sun Sounds radio listeners and Sun Dial II users. To find this information press 6 or say "listings," or "updates". This section contains both audio material, and written material. The audio material is read by Sun Sounds volunteers. The written material is read by Crystal. Look around, you might learn there is more to Sun Sounds than you thought.
  
  
• If you want to stay informed about politics and both local and national election information, then you'll love the Voter Information section of Sun Dial II. To visit this section press 9 or say "voter info".
  
  
• Press 0 or say "help," If you aren't sure what to do.
  
  
• Press the * key or say "good bye" to end the call.

Currently, the 7 and 8 keys, as well as the # key, are being reserved for future Sun Dial II enhancements which are not available at this time.

Once you have made your selection, you will be logged into the Sun Dial II system. Be patient and don't press any keys, there may be a slight delay while your selection is prepared. Some music will play to let you know something is happening. Sun Dial II will then begin reading your selection automatically.

Section 2.3
The Navigation Menu

Sun Dial II is entirely based on web pages. We will explain the ins and outs of web pages in Section 3. For now though, know that all your menus and choices will be displayed as if on a printed page. By moving around on this page and making selections, you get to whatever you want to hear. In this section we'll discuss keypad navigation, in the next section we'll discuss voice commands.

Once you have logged into Sun Dial II by making an initial selection from the Main menu, the telephone keypad becomes a powerful navigation tool, which enables you to move around the web pages freely. Instead of viewing the keys as mere numbers, try to think of the keys as representing a direction you will move on the page. Keys one through nine make up a square, which you will use to navigate. The * and 0 are special function keys which are described below. If you do not press a key, the system will proceed to read the entire web page to you from top to bottom.

• Key number 1, at the top left of the keypad, will always take you to the top left of the page you are reading.
  
  
• Pressing 2, moves you up the page like an up arrow.
  
  
• Pressing 8, moves you down the page like a down arrow.
  
  
• To jump to the bottom right, or very end, of a web page document, press 9. When trying to find something, sometimes it is faster to go to the bottom and then move back up the page, rather than always starting from the top.
  
  
• Pressing 6, takes you to the right or forward and follows a link to a new web page. It's kind of like turning the pages of a book.
  
  
• Pressing 4, takes you left or back to the previous web page. It's like turning the pages of a book backward.
  
  
• Pressing 7, will jump down past page headers and other material to a block or paragraph of text.
  
  
• Pressing 5, which is the one with the dot on it in the middle of the keypad, stops the reading until you press another key. While the reading is paused, music will play so that you don't forget you are using Sun Dial II.
  
  
• If you want to save the page you are currently listening to for later retrieval, you can Book Mark the page by pressing the 3 key.
• The 0 key is to get help. Pressing 0 will remind you of what each key does in Sun Dial. When the help message is finished, you will be right where you left off. You can interrupt the help message at any time by pressing another key.
  
  
• Pressing * takes you back to the main menu, or starting point, of Sun Dial II.

Remember, if you get lost, you can always return to the top left of the web page by pressing 1, or, you can return to the Sun Dial II Main Menu by pressing *. From that point you can go anywhere in the system.

Note: A complete keypad summary is provided at the back of this Users Guide. The commands are listed in both numerical order, and in command order for your reference.

Section 2.4
Voice Navigation

Every command previously covered in Section 2.3 is also available to you on a voice menu. By saying a command clearly into your telephone, Sun Dial II will do what you want.

• To go to the top left of the page say "top".
  
  
• To go to the bottom right, or end of a web page say "end". When trying to find something, sometimes it is faster to go to the bottom and then move back up the page, rather than always starting from the top.
  
  
• To move up the page an item at a time say "up".
  
  
• To move down the page an item at a time say "down".
  
  
• To go back to a previous page say "go back".
  
  
• To follow a link to a new web page say "link". It's kind of like turning the pages of a book.
  
  
• To jump past headers and links often displayed on the top of the page say "text" and Sun Dial II will jump down to a block of text.
  
  
• Saying "pause" stops the reading. While the reading is paused, music will play so that you don't forget you are using Sun Dial II. To continue press any key.
  
  
• If you want to save the page you are currently listening to for later retrieval, you can do so by saying "bookmark."
  
  
• To get help at any time say "help".
  
  
• Say "main menu" to access the Main Menu.
  
  
• To end your call say "good bye".

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